Terms of Use

TERMS OF USE (Victoria, Australia) — Mystical Mandala

Effective Date: 30-11-2025

Welcome to Mystical Mandala (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of www.mysticalmandala.com (“the Site”) and all associated products and services, including tarot readings, numerology services, spiritual guidance, digital products, courses, and online shop items (collectively, the “Services”).

By using our Site or Services, you confirm that you are at least 18 years old and that you agree to these Terms. If you do not agree, please discontinue use.

1. Eligibility and Use of Services

1.1 Age Requirement

You must be 18 or older to use our Site and Services.

1.2 Account Registration

Certain features require an account. You agree to provide accurate information and maintain the confidentiality of your login credentials. You are responsible for all activity under your account.

1.3 Prohibited Conduct

You agree not to:

• Use the Site or Services for unlawful purposes
• Violate any applicable Australian or international law
• Access or attempt to access restricted areas without authorisation
• Interfere with, disrupt, or harm the Site or its infrastructure
• Use automated tools (e.g., bots, scraping tools) to collect data
• Misrepresent your identity or impersonate another individual

2. Intellectual Property

All content on the Site—including text, images, graphics, audio, video, digital products, layouts, branding, and software—is owned by Mystical Mandala or its content providers and is protected by Australian copyright, trademark, and intellectual property laws.

You may not copy, reproduce, publish, distribute, modify, or create derivative works without our prior written consent.

3. Purchases, Payments, and Refunds

3.1 Product and Service Descriptions

We make every effort to ensure accuracy; however, we do not guarantee that descriptions, pricing, images, or availability are error-free.

3.2 Payments

Payments are processed securely through reputable third-party providers. By purchasing, you agree to provide current, complete, and accurate billing details.

3.3 Australian Consumer Law Notice

Nothing in these Terms excludes your rights under the Australian Consumer Law (ACL).

3.4 Refunds & Cancellations (ACL-Compliant Summary)

Refunds are available as required under the ACL for major failures of services.

Refunds may not be available for:

• change of mind
• inability to attend a booked reading
• late attendance or missed appointments
• digital products that have been downloaded, accessed, or delivered
• completed sessions/readings

Each product page outlines specific cancellation rules. ACL protections continue to apply.

4. Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Site will be:

• uninterrupted
• error-free
• secure
• free of defects
• suited to your intended goals or expectations

To the fullest extent allowed by law, we disclaim all warranties except those required under the ACL.

5. Limitation of Liability (Victoria, Australia)

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages (including loss of income, profits, data, goodwill, or opportunity).
• For services not ordinarily acquired for personal, domestic, or household use, our liability is limited—at our discretion—to resupplying the service or paying the cost of resupplying the service.

Nothing in these Terms excludes, limits, or modifies any rights you may have under the ACL.

6. Indemnification

You agree to indemnify and hold harmless Mystical Mandala, its directors, employees, contractors, and agents from any claims arising out of:

• your breach of these Terms
• misuse of the Site
• infringement of third-party rights
• unlawful or negligent activity

7. Important Disclosures – Spiritual Services

7.1 Nature of Tarot & Numerology Services

Tarot and numerology readings are spiritual, intuitive, and interpretive. They:

• do not predict the future
• do not guarantee outcomes
• are symbolic interpretations
• are not scientific or evidence-based

7.2 Not Professional Advice

Our Services are not a substitute for:

• medical advice
• legal advice
• financial advice
• mental health services

7.3 Entertainment Purposes Notice

Where required by law, readings may be considered for entertainment purposes only.

7.4 Confidentiality

Readings are confidential except where:

• required by Victorian or Australian law
• there is an immediate risk of harm to yourself or another
• a valid court order compels disclosure

8. Privacy

Your personal information is governed by our Privacy Policy, which complies with the Australian Privacy Principles (APPs).
By using our Site, you consent to our handling of personal data as outlined in the Privacy Policy.

9. Changes to These Terms

We may revise these Terms at any time by updating the Effective Date. Continued use of the Site constitutes acceptance of the revised Terms.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia.
You agree to submit to the exclusive jurisdiction of the courts of Victoria.

11. Contact Information

Mystical Mandala
Email: info@mysticalmandala.com

By using our Site, you confirm that you have read, understood, and agree to these Terms.