CODE OF ETHICS

Mystical Mandala (Victoria, Australia)
Effective Date: 30-11-2025

Mystical Mandala is committed to offering spiritual services with integrity, compassion, and
professionalism. This Code of Ethics outlines the values, boundaries, and standards we uphold when providing tarot readings, numerology services, intuitive guidance, courses, and spiritual content.

By choosing Mystical Mandala, clients can trust that their reading will be delivered respectfully, responsibly, and with clear ethical intention.

1. Integrity & Honesty

• All readings are delivered with sincerity, respect, and honesty.
• We do not exaggerate, sensationalise, or manipulate outcomes.
• We never promise predictions, guarantees, or fixed future events.
• We will always tell you the truth of what we see, even if the message is gentle, difficult, or unexpected.

2. Respect for Client Autonomy

• You remain fully responsible for your decisions, actions, and life path.
• We will never instruct you on what you “must do” or pressure you into choices.
• Our role is to provide insight — not to direct your life.
• We support your free will and personal empowerment at all times.

3. Confidentiality

• All readings and client information are treated as confidential.
• Your data is never shared, sold, or disclosed except:
  • when required by law
  • when there is risk of harm to yourself or others
  • when complying with court orders

Confidentiality is central to building trust.

4. Non-Judgment & Compassion

• Readings are offered without judgment, prejudice, or bias.
• All clients are treated with respect, kindness, and dignity.
• We uphold a safe, inclusive space for all backgrounds, identities, and beliefs.

5. Professional Boundaries

To maintain ethical standards, Mystical Mandala will not:

• form inappropriate personal relationships with clients
• exploit client vulnerability
• allow dependency on spiritual guidance
• engage in romantic, financial, or coercive interactions
• continue a session if a client becomes abusive, threatening, or inappropriate

We reserve the right to decline or discontinue a session.

6. No Medical, Legal, Financial, or Psychological Advice

We are not licensed or registered professionals in medicine, law, finance, or mental health.

We will never:

• offer diagnoses
• give legal opinions
• instruct financial decisions
• replace therapy or counselling
• claim to heal, cure, or treat conditions

Referrals to qualified professionals may be provided where appropriate.

7. Accuracy & Limitations

• Readings are intuitive interpretations, not guarantees.
• No tarot or numerology method provides fixed outcomes.
• Spiritually based guidance cannot replace personal judgment or critical thinking.
• We acknowledge that intuition has limitations.

We will always communicate these boundaries clearly.

8. Empowerment Over Fear

Mystical Mandala does not use fear-based tactics. We will never:

• suggest curses, spells, or negative energies are affecting you
• claim you are in “spiritual danger”
• sell overpriced remedies for fear-based reasons
• use fear to influence decisions or purchases

All guidance is offered with empowerment, clarity, and compassion.

9. Ethical Marketing & Transparency

• accurate representation of services
• truthful descriptions
• transparent pricing
• no misleading claims
• no manipulative sales tactics

Clients should always know exactly what they are purchasing.

10. Cultural Sensitivity

We respect spiritual traditions, cultural practices, and belief systems.

We avoid cultural appropriation and acknowledge the origins of card systems, numerology methods, and esoteric teachings where appropriate.

11. Professional Responsibility

• ongoing learning and development
• maintaining spiritual and ethical integrity
• providing services only when we feel grounded and well
• declining sessions when intuition or ethics indicate it is inappropriate

Your wellbeing is prioritised over completing a sale.

12. Right to Refuse a Reading

Mystical Mandala reserves the right to decline or discontinue services when:

• the client is intoxicated
• the client is verbally abusive or disrespectful
• boundaries are violated
• the client is seeking forbidden topics
• the session is outside spiritual scope
• professional or ethical concerns arise

A respectful explanation will always be provided when possible.

13. Forbidden Reading Topics (for Ethical & Legal Reasons)

Mystical Mandala will not provide readings on:

• medical diagnoses or health predictions
• pregnancy prediction or gender
• financial investments or gambling
• legal outcomes, court cases, or crime
• identifying perpetrators or third parties
• exact timelines of death, illness, or disaster
• spell work, rituals, or baneful practices

We will always reframe the reading into a safe, ethical, spiritual-focus question instead.

14. Client Care & Emotional Safety

• hold space with compassion
• avoid triggering or harmful language
• provide clarity while respecting emotional sensitivity
• encourage grounding, reflection, and self-care

If a client appears in crisis, they will be encouraged to seek immediate help from qualified professionals.

15. Accountability

• correcting errors
• maintaining professionalism
• updating ethical practices
• protecting client privacy
• acting with integrity at all times

Clients may contact us with concerns at any time.

16. Contact Information

Mystical Mandala
Email: info@mysticalmandala.com
Victoria, Australia